Terms & Conditions

PLEASE READ

TAMPALOVEBIRDS.COM

CUSTOMER ACKNOWLEDGEMENT

& SHIPPING FORM

Tampa Lovebirds is not responsible for any sold lovebirds or any other birds in our online store. All of our live birds for sale have no warranted. All sales are final there is no return or exchange of any live birds under any circumstance. No bird comes with a health certificate at the point of sale. When you buy a bird from our store you are aware of the risk that you take when you invest in a live bird, anything live can died on any given moment for a large number of reasons, and no one of our birds is not cover if it dies for any reason. If you are not ok with this rule do not purchase any live birds.

Once a Bird Leaves the store or aviary and is expose to the outside environment and in case of any infections, diseases, bacteria or trauma is 100% the responsibility of the Customer and not the store.

SHIPPING METHODS

• USPS Shipping Method $65.00 (PHOTO ID IS REQUIRED) – The United State Postal Service is a 2 days Guarantee Delivery. It can take up to 2 days to arrive to your local USPS office. Some stations will call you to pick it up and others have the option of delivering it to your home. With this process we have a live arrival guaranteed. If any lovebird or birds arrive dead at the time of delivery we will give you the money back in the form of a store credit for the value of that bird for your next purchase. These shipping methods do not cover any in transit damages like broken beaks, legs or feathers. This live arrival Guarantee is only effective if the customer informs us Via email with pictures of what happened and a report at the time of pic up or delivery of the incident, you may call us after you send the report and inform us via Telephone but always send the Email with the report * Within a 3 Hour Period from the time that it was Received First*. If you do not inform any deaths at moment of pick up or arrival it will not be covered by this guarantee. Emails or calls 4 or 5 hours later or from the next day or even days later to inform any issues are not allow, If you don't follow this rule we will assume that anything that happed its the customer responsibility. Birds are very fragile and sensitive to smells, sounds and even other pets that may scare them to death. That's why once the bird is in the customer position we will not covered.
• DELTA AIRLINES Method $165.00 (PHOTO ID IS RECUIRED) – Delta Airlines is same day delivery and you will have to pick it up at your local International Airport Cargo department. With this process we have a live arrival guaranteed. If any lovebird or birds arrive dead at the time of delivery we will give you the money back in the form of a store credit for the value of that bird for your next purchase. These shipping methods do not cover any in transit damages like broken beaks, legs or feathers. This live arrival Guarantee is only effective if the customer informs us Via email with pictures of what happened and a report at the time of pic up or delivery of the incident, you may call us after you send the report and inform us via Telephone but always send the Email with the report * Within a 3 Hour Period from the time that it was Received First*. If you do not inform any deaths at moment of pick up or arrival it will not be covered by this guarantee. Emails or calls 4 or 5 hours later or from the next day or even days later to inform any issues are not allow, If you don't follow this rule we will assume that anything that happed its the customer responsibility. Birds are very fragile and sensitive to smells, sounds and even other pets that may scare them to death. That's why once the bird is in the customer position we will not covered.

UNWEANED BIRDS

If you purchase an unweaned Baby bird it is your responsibility of keeping the bird alive by feeding it according to the bird. You have to do whatever it takes to make sure the bird has enough food in him to survive and grow healthy. If you don’t have experience hand feeding a baby bird our recommendation is to not purchase one of them because they have no warrantee. We are not responsible for anything that happens to the baby bird outside the store.

BIRDS IN STOCK FOR SALE

-The birds that are in stock in our website are sample pictures of the birds that we breed. We will match the sample one that is listed for sale with an actual one that we have. We ask for the customer to be flexible with color choice. We will do our best to match your desire color but some times the color may vary a little bit from one to another. In that case we will call you and show you the actual bird you will get before we ship the order. In case that we don't have the exact one you purchase and you don't agree with what we have to offer at that moment, You are entitled to receive a full refund for your purchase back to your account.

Processing Time

- Orders can take from 45 to 90 days to be process and send for delivery. Please do not confuse the 2 day delivery time that is listed in the shipping with the processing time. Once we process your order completely and your bird is ready to be ship, that's when we drop them off and is a 2 days guarantee delivery. Its very important to have patience when you purchase a bird from us. ( We always do our best to deliver as fast as possible with out using all the time that we ask.)

BIRD BEHAVIOR OR ATTITUDE

We do not guarantee the behavior of any bird, any sweet bird can turn mean and any mean bird can turn sweet, its the customer responsibility to spend time with its bird and becoming friends with them. We sell birds with no define behavior.